TERMS AND CONDITIONS
These terms and conditions are updated/amended from time to time as available on our website, www.biketrailsportugal.com or on written request by providing a simple email to info@biketrailsportugal.com, apply to all our services as described by us or our partners, accessible online, via email or mobile device. By viewing, browsing and using our website or any of our applications through any platform or internet based communication (hereafter referred to as the “website”) and/or by completing a booking, you acknowledge and agree to have read and understood these terms and conditions set out below including the privacy statement on the website.
These pages, the content and the online booking service provided on these pages and through the website “www.biketrialsportugal.com” are owned, operated and provided by Villa Isobel LDA.
Bookings
Please ensure your reservation is made as soon as possible to avoid disappointment.
Deposit
Upon receipt of your booking request from www.biketrailsportugal.com – Villa Isobel LDA we will send you a confirmation of availability. You will be required to pay a deposit of Euro 500/per person by bank transfer to our bank account within five business days as your confirmation of reservation.
Final Payment
The final payment for your booking is due 90 days before the start date of your bicycle tour. A reminder email will be sent to you two weeks before the due final payment start date. If we do not receive the final payment before the 90 days period your deposit is partly forfeited (See Cancellation). Should the booking occur within the 90 days period of the tour start date, full payment is required to confirm the booking.
Cancellation
Outdoor activities are subject to conditions outside the control of biketrailsportugal – Villa Isobel LDA, such as weather/environmental or other uncontrollable circumstance at the time of the activity, biketrailsportugal – Villa Isobel LDA reserves the right to change itineraries or tour arrangements in the event of conditions that may endanger the safety of our clients/participants.
Paid reservations cancelled by you to biketrailsportugal – Villa Isobel LDA are subject to the following terms described below:
Days to Arrival Cancellation Fee Future Trip Credit
+90 days 50% deposit 100% deposit
61 to 90 days 50% price of the tour 100% price of the tour
31 to 60 days 75% price of the tour 100% price of the tour
-31 days 100% price of the tour 50% price of the tour
Safety
Safety when cycling in Portugal: All participants of our cycling tours must always follow the instructions of the Guide and respect his or her decisions, this to protect the safety of yourself and others on the tour. Our priority is your safety and that of our fellow riders which requires your responsible adherence to our guidelines as brought to your attention on your day of arrival. This will include what to expect of the prevailing conditions on each day of riding, the culture of road conditions in Portugal and any other direction that the Guide may require of you each riding day.
Our aim is that all participants enjoy the cycle tour which requires that everyone must take into account that his/her behaviour participates in the safety and enjoyment of the entire group.
Non fulfilment and Right of Withdrawal due to biketrailsportugal.com – Villa Isobel LDA
The client/participant is entitled to withdraw the contract at any time after the case of biketrailsportugal.com – Villa Isobel LDA non fulfilment of tour description and biketrailsportugal.com – Villa Isobel LDA is bound to refund the amount per number of days of non fulfilment paid in advance. However, it remains the responsibility of the client/participant at the of the non fulfilment to inform biketrailsportugal.com – Villa Isobel LDA management immediately of any non fulfilment.
Refunds
Biketrailsportugal.com – Villa Isobel LDA is not responsible for refunding paid services that are not used by the client/participant.
Insurance
Biketrailsportugal – Villa Isobel LDA is insured according to Portuguese law in force for this activity. All participants on our bike tours will be covered for Personal Accident (Allianz Policy No 206777318 ) in the amount of Euro 4,000 for medical expenses and Euro 24,000 in case of death or permanent disability & Civil Responsibility (Allianz Policy No’s 206665940/206777296) in the amounts of Euro 75,000/50,000.
Responsibility/Liability
Riding a bicycle involves some risks. Participating in a Portugal bike tour implies awareness and acceptance of risk on behalf of the client/participant. When you submit the booking/registration form you agree to accept all the conditions included in the booking/registration form and its Terms and Conditions. When we accept your booking we agree to carry our obligations to you as defined in this document and other information provided to you.
Client/Participant Responsibility
During the bike tour, the client/participant is responsible for the bicycle. The bicycle cannot be left unattended and must be handled properly. If the bicycle is stolen or if any part is damaged due to misuse, the client/participant must pay for the respective loss.
Photography
Biketrailsportugal – Villa Isobel LDA is entitled to use the photographs taken during the tour activities for bona fide promotion and marketing purposes of the rides only. However, if you wish not to be included in any photography please inform us immediately before the tour starts, otherwise we assume your approval.
Taxes
Your booking is fully inclusive of the offer made to you in our documentation. We pay all the taxes included in your booking.
TERMS AND CONDITIONS
These terms and conditions are updated/amended from time to time as available on our website, www.biketrailsportugal.com or on written request by providing a simple email to info@biketrailsportugal.com, apply to all our services as described by us or our partners, accessible online, via email or mobile device. By viewing, browsing and using our website or any of our applications through any platform or internet based communication (hereafter referred to as the “website”) and/or by completing a booking, you acknowledge and agree to have read and understood these terms and conditions set out below including the privacy statement on the website.
These pages, the content and the online booking service provided on these pages and through the website “www.biketrialsportugal.com” are owned, operated and provided by Villa Isobel LDA.
Bookings
Please ensure your reservation is made as soon as possible to avoid disappointment.
Deposit
Upon receipt of your booking request from www.biketrailsportugal.com – Villa Isobel LDA we will send you a confirmation of availability. You will be required to pay a deposit of Euro 500/per person by bank transfer to our bank account within five business days as your confirmation of reservation.
Final Payment
The final payment for your booking is due 90 days before the start date of your bicycle tour. A reminder email will be sent to you two weeks before the due final payment start date. If we do not receive the final payment before the 90 days period your deposit is partly forfeited (See Cancellation). Should the booking occur within the 90 days period of the tour start date, full payment is required to confirm the booking.
Cancellation
Outdoor activities are subject to conditions outside the control of biketrailsportugal – Villa Isobel LDA, such as weather/environmental or other uncontrollable circumstance at the time of the activity, biketrailsportugal – Villa Isobel LDA reserves the right to change itineraries or tour arrangements in the event of conditions that may endanger the safety of our clients/participants.
Paid reservations cancelled by you to biketrailsportugal – Villa Isobel LDA are subject to the following terms described below:
Days to Start-Cancellation Fee-Future Trip Crdt
+90 days 50% dep. 100% dep.
61 to 90 days 50% tour € 100% tour €
31 to 60 days 75% tour € 100% tour €
-31 days 100% tour € 50% tour €
€=Price Dep.=Deposit Crdt=Credit
Safety
Safety when cycling in Portugal: All participants of our cycling tours must always follow the instructions of the Guide and respect his or her decisions, this to protect the safety of yourself and others on the tour. Our priority is your safety and that of our fellow riders which requires your responsible adherence to our guidelines as brought to your attention on your day of arrival. This will include what to expect of the prevailing conditions on each day of riding, the culture of road conditions in Portugal and any other direction that the Guide may require of you each riding day.
Our aim is that all participants enjoy the cycle tour which requires that everyone must take into account that his/her behaviour participates in the safety and enjoyment of the entire group.
Non fulfilment and Right of Withdrawal due to biketrailsportugal.com – Villa Isobel LDA
The client/participant is entitled to withdraw the contract at any time after the case of biketrailsportugal.com – Villa Isobel LDA non fulfilment of tour description and biketrailsportugal.com – Villa Isobel LDA is bound to refund the amount per number of days of non fulfilment paid in advance. However, it remains the responsibility of the client/participant at the of the non fulfilment to inform biketrailsportugal.com – Villa Isobel LDA management immediately of any non fulfilment.
Refunds
Biketrailsportugal.com – Villa Isobel LDA is not responsible for refunding paid services that are not used by the client/participant.
Insurance
Biketrailsportugal – Villa Isobel LDA is insured according to Portuguese law in force for this activity. All participants on our bike tours will be covered for Personal Accident (Allianz Policy No 206777318 ) in the amount of Euro 4,000 for medical expenses and Euro 24,000 in case of death or permanent disability & Civil Responsibility (Allianz Policy No’s 206665940/206777296) in the amounts of Euro 75,000/50,000.
Responsibility/Liability
Riding a bicycle involves some risks. Participating in a Portugal bike tour implies awareness and acceptance of risk on behalf of the client/participant. When you submit the booking/registration form you agree to accept all the conditions included in the booking/registration form and its Terms and Conditions. When we accept your booking we agree to carry our obligations to you as defined in this document and other information provided to you.
Client/Participant Responsibility
During the bike tour, the client/participant is responsible for the bicycle. The bicycle cannot be left unattended and must be handled properly. If the bicycle is stolen or if any part is damaged due to misuse, the client/participant must pay for the respective loss.
Photography
Biketrailsportugal – Villa Isobel LDA is entitled to use the photographs taken during the tour activities for bona fide promotion and marketing purposes of the rides only. However, if you wish not to be included in any photography please inform us immediately before the tour starts, otherwise we assume your approval.
Taxes
Your booking is fully inclusive of the offer made to you in our documentation. We pay all the taxes included in your booking.